After Sales Services
Our commitment is to provide you with the highest level of jewelry care services. Our team at Notis Jewels will be delighted to offer you advice and services to personalize your jewels, restore them or simply preserve their beauty and longevity.
- Re-sizing Service
Performed on a bracelet, necklace, chain or ring, this service consists of increasing or reducing the size of the item within limitations and without affecting its aesthetic, comfort and quality. Some jewels, due to their unique design, cannot be re-sized. Please refer to our customer service for advice and resizing specifications for each piece. - Cleaning and Polishing Services
We recommend that you bring your jewels to Notis Jewels annually or every 2 years, depending on the use, to have them checked, professionally cleaned and restored to their original splendor. After a careful inspection of the jewel and based on its characteristics and conditions, our experts may recommend simple cleaning or polishing, to remove superficial scratches and preserve its shine and longevity. If needed we also offer replating services upon request with extra cost. - Repair Service
Your jewel is a precious creation. Proper care in its use and handling will preserve its shine over time. If your jewel suffers a shock or hit, or if you see any signs of damage, you should refrain from wearing it until you have had it examined by an expert at Notis Jewels or contact our customer service so we will guide you through properly. We will take care of your jewel, carefully inspecting the stone setting, clasp functionality and aesthetic details. Missing components may be replaced and broken parts may be repaired or reconstructed to restore the beauty of your chosen piece. Once the type of service that needs to be carried out has been assessed, you will receive a quotation. Upon your acceptance, the service will be carried out as quickly as possible.
